Most organizations need IT services to keep day-to-day operations running smoothly and maintain productivity at optimum levels.
EXCEtech offers the active, flexible and response-based service pack support for this. Such service is designed to help the customer improve stability and security of its server, network equipment and storage equipment, satisfy support demands for newly added software/hardware product.
- Actively offer service according to the contract,or do so as per the user’s demand;
- Based on the user’s demand, produce appropriate system upgrade program or service pack/firmware software installation and testing program;
- Based on the user’s demand, upgrade the user’s system software, install updated service pack/firmware software, and implement system enhancement as well as testing assistance;
- Based on the user’s demand, deliver system upgrade pack installation service, install service pack/firmware software, and prepare system enhancement service documentation;